We at
OBizTek.com believes in helping all customers as far as possible , and has
consequently prepared a thoughtful refund and cancellation policy. There may be some case of customer
dissatisfaction due to many reasons
.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
If you have any questions about our cancellation and refund
Policy than please feel feel free to contact us
so that we may further help you.
Cancellation Policy
- Domain Name Registration Services : Once you purchase your Domain Name, you
are its owner and it cannot be "cancelled" until the duration of the domain term
has expired. Domain names are controlled worldwide by Internet Corporation for
Assigned Names and Numbers (ICANN ) organization and we do not have any control
over
- Cancellation of service renewals for on-going website promotion, website
hosting or domain registration services must be made at least seven 7
business days prior to the end of the current service period.
- Requests received later than seven 7 business days prior to the end of
the current service period will be treated as cancellation of services for
the next service period.
- No cancellations are entertained for those services that the
OBizTek.com
had offered on promotional offer / special occasions or Discount period.
These are limited occasion offers by the company and hence cancellations are
not possible in any conditions.
- Services will automatically renew until a service is cancelled. If you
do not wish to renew your Monthly or Annual Service agreement you must
cancel your account by sending an email to us.
- OBizTek.com also reserves the rights to cancel your account any time
without any notice and refund.
Refund Policy
- We will try our level best to offer quality services that matches for our
clients.
- In case, any client is not completely satisfied with our services we can provide a refund. All refunds will take maximum of 7 working days to process and it will be refunded in your account either by Account Credits or direct deposit in your bank account.
- If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of Payment Gateway Name payments refund will be made to the same Bank account.
- Domain Name Registration / Domain Transfer or other domain related
services is NOT refundable. Once you purchase your Domain Name, you are its
owner and it cannot be "returned" until the duration of the domain term has
expired.
- Only first-time accounts are eligible for a refund. For example, if
you've had an account with us before, canceled and signed up again, you will
not be eligible for a refund or if you have opened a second account with us.
- There are no refunds on dedicated servers, administrative fees, install
fees for custom software, or domain name purchases. Refund requests for
shared and reseller accounts after the initial 30 days non-conditional money
back period will be refunded on a prorated basis of any unused time.
- Taxes can not be refunded by us as they are deposited directly at the end
of each month, however it might be possible to reclaim those directly from
the government.
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